FAQ

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Frequently Asked Questions

What is biohazard cleanup? Biohazard cleanup is the safe removal and decontamination of biological hazards, such as blood, bodily fluids, trauma scenes, unattended deaths, hoarding situations, and infectious disease contamination. Our trained professionals use EPA-approved disinfectants and adhere to OSHA, EPA, and Florida Department of Health guidelines to ensure thorough biohazard cleanup.

Does Magic Touch handle crime scene and trauma cleanup? Yes. We provide compassionate and discreet trauma and crime scene cleanup services across Florida. Our team is skilled in handling these sensitive situations with respect for the family while thoroughly decontaminating the area to ensure safety.

How quickly can you respond? We operate 24/7 and can typically be on-site anywhere in Palm Beach County within 20-45 minutes. For Broward and Miami-Dade counties, expect a response time of 1 to 1.5 hours. We also serve Central Florida, the Gulf Coast, and North Florida with our residential services.

Do you serve the entire state of Florida? Yes. We are based in Greenacres, FL, and provide biohazard cleanup services statewide. For locations 3+ hours away, we offer fast virtual or phone estimates to begin planning quickly.

Are you licensed and insured? Yes. Magic Touch Bio Removal & Commercial Cleaning Inc. is fully licensed and insured. We are also a BBB-accredited business with an A- rating, ensuring you receive reliable biohazard cleanup and commercial cleaning services.

How much does biohazard cleanup cost? Every situation is unique, so we provide free in-person estimates for most of our service area. For more distant locations, we offer virtual estimates. Contact us at 561-639-2112 for a free quote regarding biohazard cleanup costs, which may be covered by homeowners insurance.

Is your service confidential? Absolutely. We arrive in unmarked vehicles when requested and handle every job with complete discretion and respect for your privacy.

Are you a veteran-owned business? Yes. Magic Touch BRCC is veteran-owned and operated. Our President, Nicholas, is a USMC Veteran and Police Officer, while our Vice President, Luis, is a former EMT.

How much does biohazard cleanup cost in Florida? Costs vary based on the scope of the situation, the size of the affected area, and the level of contamination. We provide free in-person estimates for most locations and virtual estimates for distant areas. Many homeowners insurance policies cover biohazard cleanup, so call 561-639-2112 for your free quote.

Is biohazard cleanup covered by insurance? In many cases, yes. Homeowners insurance, commercial property insurance, and renters insurance may cover biohazard cleanup, depending on the policy and circumstances. We work directly with insurance companies and provide documentation for your claim, eliminating stress for you.

What is the process for unattended death cleanup? Our process includes: (1) Assessment and containment of the affected area, (2) Safe removal of all biological materials and contaminated items, (3) Deep cleaning and disinfection with EPA-registered hospital-grade disinfectants, (4) Odor removal using HEPA filtration and ozone/hydroxyl treatment, and (5) Final inspection to verify the space is safe for re-entry. We handle every step with compassion and discretion.

How long does hoarding cleanup take? Hoarding cleanup timelines vary widely depending on the severity of the situation, the size of the property, and the volume of items. A light hoarding situation may take 1-2 days, whereas severe cases can extend to over a week. Our team works diligently with families to sort contents, remove debris, address biohazards, and restore the space to a safe, livable condition. We provide free estimates to assess the scope.

Do you work with insurance companies directly? Yes. We have experience collaborating with homeowners insurance, commercial property insurance, and adjusters throughout Florida. We provide detailed documentation, photos, and reports to support your claim and can also coordinate directly with your insurance adjuster to streamline the process.